Returns & Exchanges

At Mandy's Fish & Chips, we strive for perfection in every order; however, due to the perishable nature of our hot food, we offer immediate resolutions for items that do not meet our quality standards upon arrival.

Return Process

• 1.
  Inspect Your Order

  Please check your meal immediately upon delivery or pickup to ensure everything is hot, fresh, and accurate according to your receipt.

• 2.
  Contact the Shop

  If there is an issue with your order, notify us within 30 minutes by calling our store directly so we can address the problem while the kitchen is active.

• 3.
  Provide Proof

  To help us improve, please keep the item in question and take a quick photo if there is a quality concern or an incorrect item was received.

• 4.
  Receive Resolution

  Depending on your preference, we will either immediately recook and redeliver your items or issue a full refund to your original payment method.